Free Operation Management Case Studies Foundation Information on Diversified Manufacturing Inc Problem The association being referred to is the Diversified Manufacturing Inc. situated in Denver, Colorado, the organization manages an assortment of electronic and different materials utilized in designing and clinical applications. When the organization sells the machines, their clients need support and fixes. There are field specialists who are utilized to move to particular customers playing out the fixes. DMI infers a great deal of incomes and benefits from these field fixes and upkeep works out. This has driven the organization to set up a national help place. This is the place clients call when they need any of DMI's administrations. The call-takers get data from customers and enter it in the organization's PCs. In the event that conceivable, the call-takers help the clients fix the issue. In any case, by and large this data is moved electronically to DMI's territorial dispatch community.
e Operation Management Case Studies